Terms of service
TERMS OF USE
Last modification: January 14, 2020
Preliminary remarks
This contract constitutes a legal agreement between the user of the site and Fantôme Café Inc. with regard to the Fantomecafe.ca portal and the purchase of products (hereinafter referred to as the “site” and the “Products”).
Acceptance of terms of service
By accessing or using the Site, you declare that you have read, understood and agree to be bound by these Terms of Use (this “Agreement”). You expressly agree to comply with this Agreement, as well as any changes to it (as set forth below).
Fantomecafe.ca reserves the right, at its sole discretion and without prior notification, to update, modify, add or delete provisions of this contract. In this case, Fantomecafe.ca will publish on this page the modifications made to this contract by indicating at the top of the page the dates of revision of this contract.
If you do not wish to be bound by this agreement, do not browse or use the site.
Eligibility
By browsing and using the Site, you expressly represent and warrant that you have the legal right and capacity to enter into this Agreement. Otherwise, you are not authorized to browse or use the site.
Account and password
If you decide to create an account on the site, all information used must be true, complete and be updated promptly in the event of change. You are prohibited from transferring your account to a third party or another user of the site.
You are responsible for maintaining the confidentiality of your password. Fantomecafe.ca cannot be held responsible for unauthorized use of your account. In the event that the confidentiality of this information is compromised, please notify Fantomecafe.ca as quickly as possible in order to avoid possible fraudulent use of your account.
Mission
The site's mission is to offer you a diverse range of coffee-based consumer products for sale, as well as to facilitate access, wherever you are, to these products.
Purchases on the site
Product and description
Product availability may vary at any time and is subject to change without notice. Many of the products are imported from overseas and may be unavailable for an indefinite period of time or even discontinued. You must therefore choose between one or other of the products then available on the site when registering the order.
Each product may contain a description, such as specifications on its quantity, flavors, etc. Fantomecafe.ca does not guarantee the veracity of any product description contained on the site. Fantomecafe.ca provides you with different search filters to facilitate your shopping experience. Whether you use these search filters or not, you need to make sure that the purchased product meets your needs and tastes.
Product availability
Fantomecafe.ca strives to keep the inventory of products sold on the site as up to date as possible, but the latter cannot, at any time, guarantee the availability of its Products. Fantomecafe.ca therefore disclaims all liability for any damage that may be caused to you due to a stock shortage and/or the impossibility of delivering the Product you ordered.
If we find it impossible to deliver to you any of the Products you have ordered on the site, you will be informed by email and will be reimbursed as soon as possible following the sending of this email.
Payment Terms
Price
The prices of products offered by Fantomecafe.ca are indicated in Canadian or American currency. All orders, regardless of their origin, are payable according to the currency selected by you or indicated by default, plus taxes. Fantomecafe.ca reserves the right to modify its prices at any time. The Products are always invoiced on the basis of the prices in force at the time the order is registered.
Payment
Payment for any purchase on the site can be made with credit cards authorized by Fantomecafe.ca, either Visa or Mastercard or those accepted by the secure payment gateway used by Fantomecafe.ca.
You are solely responsible for the payment method chosen and the veracity of the information you transmit for this purpose. Without limitation, you declare that you are the holder of the credit card or bank account used for the payment.
Fantomecafe.ca is not responsible for payment issues related to the operation of the e-commerce service. Fantomecafe.ca reserves the right to modify the available payment methods or to use other providers to do so.
Billing
To reduce our impact on the environment, you will not receive a paper invoice. When you order, we will instead send you an email containing a summary of your order, as an electronic invoice.
Cancelation
Fantomecafe.ca reserves the right, at its sole discretion, with reimbursement of any amount received, to cancel an order at any time and without notice.